The Family Connection Center(TFCC)
The Family Connection Center (TFCC) provides supervised parenting time between children and their non-custodial parents in a safe, neutral environment with trained observers. This program allows children to maintain or re-establish relationships with their non-custodial parent.
TFCC schedules supervised visits as well as supervised exchanges that offer a safe, neutral site for the exchange of children between parents at the beginning and end of weekend parenting times. Program staff assists families by documenting arrival and drop-off times, monitoring behavior of the parties, and maintaining a no-contact provision between parents.
We are committed to providing a comfortable and safe setting, with trained staff who will work to get to know you and the unique needs of your family.
Comfortable and safe setting
We have designed the Center to provide a safe setting for children and their parents. This includes the way the site is set up and the policies and procedures we have developed. We meet with each parent for an intake, to discuss the unique needs of your family for safety and comfort. We will create a customized plan for your family called the “Individual Family Plan” or “IFP.”
In your IFP we will address issues that commonly come up in relation to supervised visits, and your preferences for how they will be handled at this Center. We will also clarify and explain policies and procedures that we have in place, some of which may not be customized to each family. Trained staff committed to getting to know you and the unique needs of your family. Our staff are carefully selected for their experience in working with families, and for their professional and caring attitudes. Staff are trained to observe with awareness of family dynamics to allow as much interaction between parents and children as possible. Staff will check in regularly with parents and children before and after visits to address issues that may surface as a result of the visits. This check-in provides staff with information to continuously improve the comfort and success of the visits.
Our services for families with a history of domestic violence are offered rates according to a sliding fee scale, based on the income of the paying parent. There is no charge to a parent identified as a victim of domestic violence. Services for families who are in supervised parenting time but do not have a history of domestic violence are offered according to a fee schedule based on family income.
The first step after being referred to TFCC is to call the Center to set up an appointment for intake. Each parent needs to set up his or her own intake, which will take approximately an hour and a half. We ask parents to call as soon as possible to set up the intake, so that there is no unnecessary delay for children in seeing their parents. We must have intakes for both parents before visits can begin. Once intakes are completed and TFCC confirms that we can serve your family’s needs, we will schedule an orientation session for the children, and the first visit. We will make every effort to accommodate the scheduling needs of each family.
The Family Connection Center is located in:
The Berriman Building,
121 Barnard Street, Suite 8
in downtown Howell.
Program Coordinator, Lori Esper
The building is just south of Grand River and the street is just east of Michigan Avenue.
Please call 517-376-6459 with any questions or to arrange an orientation to TFCC or email us at firstname.lastname@example.org.